app/site-details.php (Hostinger File Manager) before applying to Razorpay. Missing items are highlighted in red below.Refund & Cancellation Policy
Last updated: 1 November 2026
This policy applies to payments made on BiodataMakerr at https://biodatamakerr.online, operated by BiodataMakerr.
1. What you are paying for
Creating and previewing a biodata is free. The payment of ₹19 unlocks the download of your biodata as PDF and JPG files, with unlimited edits and downloads afterwards on the same device. Please check the free preview carefully before paying.
2. Cancellation
Because the files become available immediately after payment, an order cannot be cancelled once the payment is successful.
3. When you are eligible for a refund
- Download failed: you were charged but could not download your biodata because of a technical problem on our side, and we could not fix it within 48 hours of your complaint.
- Duplicate payment: you were charged more than once for the same purchase. The extra payment is refunded in full.
- Payment debited but not confirmed: money left your account but the Website did not confirm the payment. Such payments are normally reversed automatically by your bank or by Razorpay within 5 to 7 working days. If not, contact us and we will refund it.
4. When a refund is not available
- You changed your mind after a successful download;
- There are mistakes in the details you entered (you can correct them and download again free of charge);
- You lost access after clearing your browser data or changing device (contact us and we will restore access instead).
5. How to request a refund
Email ruudrakarande@gmail.com within 7 days of the payment with your Razorpay payment ID (it starts with pay_), the date of payment, the phone number or email used, and a short description of the problem. We reply within 2 working days.
6. Refund timeline
Approved refunds are initiated within 2 working days and credited to the original payment method. Depending on your bank, the amount usually reaches your account within 5 to 7 working days.
7. Contact
BiodataMakerr, [full address – add in app/site-details.php]
Email: ruudrakarande@gmail.com